Course No:
188928
Course Type:
VU
Term:
2020S
Weekly Hours:
2.0
Lecturer:
Jürgen Dorn
Language:
English
Course Link:
Objective:
understanding complexity of service systems, methods and tools for service marketing and design, formal representation of services, automation of service composition
Content:
- Service Science,
- Service Design,
- Service Marketing and Service-Dominant Logic,
- Service Level Agreements,
- Service Discovery and Composition
- Service Modelling and Service Ontologies,
- Service Systems and Virtual Enterprises
Information:
First meeting 4.3.2020
Effort for students
Attending presentations 15 h
Literature reading 15 h
Exercise 40 h
Presentations 5 h
Notes:
Examination:
<p>Online Questionnaires on each topic, 6 group presentations and 6 written Abgaben</p>
Recommendation:
knowledge in management science, e-commerce and XML-technologies