Abstract:
An information system model is presented that enables quantification of
competencies which are used to determine the suitability of candidates for a certain
job, and of experts to be part of a team for risk assessments in safety critical
domains. The model allows a largely objectified recruiting process due to the timely
reference of competency evidences used to calculate competence levels.
Qualification (in the sense of acquired knowledge) and experience are seen as the
basic competence-components.
The model is extended to build teams for carrying out risk assessments in an aviation
context. A team can be optimised according the safety-experts competence based
requirements. The type of optimisation allows building smallest possible teams by
ensuring largest possible competency coverage in the team. Model relevant
competence parameters are adjusted by the HR- and safety-experts.
A predominant part of the research work is based on acquired experience of experts,
involved in organisations with dedicated HR-Businesses and organisations with their
business focus in safety critical domains. The interviews were carried out mainly with
experts from the aviation domains Austrian air navigation service, airline operation
and airport. Due to the involvement of experts in the design phase, holistic
stakeholder perspectives are reflected in the development and evaluation of the
model. Competencies in safety critical domains were used for the design of the
model to focus on these particular areas.
Following the implementation of the stakeholder requirements, a prototype
information system is developed based on spreadsheet software which supports the
evaluation phase. As a further outlook, the model can be used in competence
management systems where the quantitative competence levels provide the basis for
further use-cases.
